I got muted for the 6th time. The reason I got muted was because I "spammed" in the daily puzzle comments (as confirmed by EnPecan) which I did not even remotely spam. The 4th or 5th mute was from trolls' spam reporting my account or photoshopping my messages to seem like I said that. And chess.com doesn't even disclose to you what community guideline violation you broke when you get muted. Not even that. All while trolls and spammers run rampant.
I didn't even try to contact the support team because the support team is garbage. They don't respond to your tickets or requests or just ignore you. The longest time I have been waiting to receive a response from them until they finally responded was 20 days in August (not even a holiday month).
The moderators are "ok" but they are not great. @Wind @Staerex (maybe), @martin_stahl and EnPecan are probably the only good ones left. But most of them say when you have a request to "contact support" which never or rarely works.
And the reporting system sucks as well. Most people that spam or abuse don't get muted or banned. Take @winnie_kitty_girl for example. She has been spamming her blogs in multiple/a lot of the clubs I am in and when I reported her multiple times, nothing was done.
And you have do go to external sources to get people banned/muted etc. (on discord or reddit)
Then the number of abusive messages people are receiving (because I am on the chess.com subreddit) is crazy.
CHESS.COM (SOCIAL) IS IN A CRISIS!!!
just don't use chess.com social and focus on your chess
problem solved
[offensive], no one cares about ur opinion!
do you even know who I am?
Also Midnight is my friend, so I have all rights to speak BTW.
Some people hate to see whether it's acceptable between each other because they're friends
That's one example of a fair mute
I know others
exactly, I've suggested to Midnight what to do, and somebody says "no one cares".
I do care.
Do you realize how much I have been going through and what I'm struggling with right now? If not then bug off!
I quoted Midnight, not you. I was talking to Midnight, not you. I was suggesting to Midnight, not you.
I got muted for the 6th time. The reason I got muted was because I "spammed" in the daily puzzle comments (as confirmed by EnPecan) which I did not even remotely spam. The 4th or 5th mute was from trolls' spam reporting my account or photoshopping my messages to seem like I said that. And chess.com doesn't even disclose to you what community guideline violation you broke when you get muted. Not even that. All while trolls and spammers run rampant.
I didn't even try to contact the support team because the support team is garbage. They don't respond to your tickets or requests or just ignore you. The longest time I have been waiting to receive a response from them until they finally responded was 20 days in August (not even a holiday month).
The moderators are "ok" but they are not great. @Wind @Staerex (maybe), @martin_stahl and EnPecan are probably the only good ones left. But most of them say when you have a request to "contact support" which never or rarely works.
And the reporting system sucks as well. Most people that spam or abuse don't get muted or banned. Take @winnie_kitty_girl for example. She has been spamming her blogs in multiple/a lot of the clubs I am in and when I reported her multiple times, nothing was done.
And you have do go to external sources to get people banned/muted etc. (on discord or reddit)
Then the number of abusive messages people are receiving (because I am on the chess.com subreddit) is crazy.
CHESS.COM (SOCIAL) IS IN A CRISIS!!!
just don't use chess.com social and focus on your chess
problem solved
[offensive], no one cares about ur opinion!
do you even know who I am?
Also Midnight is my friend, so I have all rights to speak BTW.
Some people hate to see whether it's acceptable between each other because they're friends
That's one example of a fair mute
I know others
exactly, I've suggested to Midnight what to do, and somebody says "no one cares".
I do care.
Apparently nobody cares to actually check what they're doing at times.
It ends up embarrassing them.
Which is sad that they started stuff and walk away as someone found a weakness in they're argument and win it.