I got muted for the 6th time. The reason I got muted was because I "spammed" in the daily puzzle comments (as confirmed by EnPecan) which I did not even remotely spam. The 4th or 5th mute was from trolls' spam reporting my account or photoshopping my messages to seem like I said that. And chess.com doesn't even disclose to you what community guideline violation you broke when you get muted. Not even that. All while trolls and spammers run rampant.
I didn't even try to contact the support team because the support team is garbage. They don't respond to your tickets or requests or just ignore you. The longest time I have been waiting to receive a response from them until they finally responded was 20 days in August (not even a holiday month).
The moderators are "ok" but they are not great. @Wind @Staerex (maybe), @martin_stahl and EnPecan are probably the only good ones left. But most of them say when you have a request to "contact support" which never or rarely works.
And the reporting system sucks as well. Most people that spam or abuse don't get muted or banned. Take @winnie_kitty_girl for example. She has been spamming her blogs in multiple/a lot of the clubs I am in and when I reported her multiple times, nothing was done.
And you have do go to external sources to get people banned/muted etc. (on discord or reddit)
Then the number of abusive messages people are receiving (because I am on the chess.com subreddit) is crazy.
CHESS.COM (SOCIAL) IS IN A CRISIS!!!
just don't use chess.com social and focus on your chess
problem solved
[offensive], no one cares about ur opinion!
do you even know who I am?
Also Midnight is my friend, so I have all rights to speak BTW.
Some people hate to see whether it's acceptable between each other because they're friends
That's one example of a fair mute
I know others
exactly, I've suggested to Midnight what to do, and somebody says "no one cares".
I do care.
Do you realize how much I have been going through and what I'm struggling with right now? If not then bug off!
That doesn't matter at the moment!
You shouldn't be acting like this just because you have a moment.
Also you aren't the main character.
Do you know what I'm going through at school? If not then don't participate in this useless argument you started.
I got muted for the 6th time. The reason I got muted was because I "spammed" in the daily puzzle comments (as confirmed by EnPecan) which I did not even remotely spam. The 4th or 5th mute was from trolls' spam reporting my account or photoshopping my messages to seem like I said that. And chess.com doesn't even disclose to you what community guideline violation you broke when you get muted. Not even that. All while trolls and spammers run rampant.
I didn't even try to contact the support team because the support team is garbage. They don't respond to your tickets or requests or just ignore you. The longest time I have been waiting to receive a response from them until they finally responded was 20 days in August (not even a holiday month).
The moderators are "ok" but they are not great. @Wind @Staerex (maybe), @martin_stahl and EnPecan are probably the only good ones left. But most of them say when you have a request to "contact support" which never or rarely works.
And the reporting system sucks as well. Most people that spam or abuse don't get muted or banned. Take @winnie_kitty_girl for example. She has been spamming her blogs in multiple/a lot of the clubs I am in and when I reported her multiple times, nothing was done.
And you have do go to external sources to get people banned/muted etc. (on discord or reddit)
Then the number of abusive messages people are receiving (because I am on the chess.com subreddit) is crazy.
CHESS.COM (SOCIAL) IS IN A CRISIS!!!
just don't use chess.com social and focus on your chess
problem solved
[offensive], no one cares about ur opinion!
do you even know who I am?
Also Midnight is my friend, so I have all rights to speak BTW.
Some people hate to see whether it's acceptable between each other because they're friends
That's one example of a fair mute
I know others
exactly, I've suggested to Midnight what to do, and somebody says "no one cares".
I do care.
Do you realize how much I have been going through and what I'm struggling with right now? If not then bug off!
I quoted Midnight, not you. I was talking to Midnight, not you. I was suggesting to Midnight, not you.