Just found the earlier blog: "Losing when the page freezes."
The topic has been addressed there, a little inconclusively.
I'm not sure it relates to when you're ahead in a game exactly; that may be coincidental.
But that's when it's the most upsetting!
Thank you.
It happened again vs. xStevenx81 Feb. 7, 2026
I was about to win.
This has happened to me so many times, but only really during the last year or so.
I have been a member since 2009.
There a number of things that could cause issues.
For the things under your control, check out the following articles.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
It just happened again. I wrote about this a few days ago, and at the time saw that many people had posted about experiencing the same thing: the screen FREEZING mid-game. Martin Stael (?) was trying to help, but then the whole forum seems to have disappeared.
It says WAIT or LEAVE SCREEN, and either way, you are screwed.
Please help!