Chess.com can't just allow any two users to enter into an unmoderated zone because it doesn't know who many of the users really are. There really are a lot of young players who aren't legally of age to waive their rights. The cost and complexity of figuring that all out might require all users to be paid members.
It's simpler and better to impose some mild restrictions on expression.
Those who want to abuse each other can take advantage of the many ways to communicate these days through third party sites like discord.
this is actually finally a cogent counterargument. thank you, good thought to consider.
Chess.com can't just allow any two users to enter into an unmoderated zone because it doesn't know who many of the users really are. There really are a lot of young players who aren't legally of age to waive their rights. The cost and complexity of figuring that all out might require all users to be paid members.
It's simpler and better to impose some mild restrictions on expression.
Those who want to abuse each other can take advantage of the many ways to communicate these days through third party sites like discord.