Not getting Awards

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Avatar of AntInPyjamas

Hello.

Yesterday I have created my account and played 5 rapid games.

- After playing the first Rapid game: no Rapid 1 Award.

- After playing the 5th Rapid game: no Rapid 5 Award.

- In my second win I did a check mate with the Queen: No Killer Queen Award.

I played against USA, Lebanon, Malta, Poland: No Passports.

Today after playing my 6th match got the Rapid 1 and Rapid 5. Now it has wrong date on both, 21st instead of 20th March. I also got the USA Passport award.

Now I stay with Awards missing plus wrong dates and a very bad impression about chess.com, which makes me wonder how many other times this will happen again or any other different problems... I did created a ticket asking for help, but I've no idea how's the support around here.

I was very excited about learning chess, but this is a bumpy / buggy start... frustrated

Avatar of Martin_Stahl

Yesterday there were some issues that were causing lag in some systems, including achievements, so it's possible that caused some to fail to award.

Avatar of AntInPyjamas
Martin_Stahl wrote:

Yesterday there were some issues that were causing lag in some systems, including achievements, so it's possible that caused some to fail to award.

Thank you for the fast reply. Is it possible to please have the situation corrected? Thank you in advance.

Avatar of CoreyDevinPerich
Sometimes you have to close the app or refresh the window to have achievements appear. For me, hindsight 20/20 has not worked no matter how many games I’ve analyzed.
Avatar of ArnavM_1609

Hello, I want to know the reason behind not getting the awards. I have played some games of chess960, King of hill, 1 2 3 check and other variants of chess, but my issue is that besides still playing the variants many times I did not get the award like : Easy as 123, Random thought, Surprise!, Mad Scientist and other awards. Could you please let me know the reason behind it?

Avatar of Martin_Stahl
ArnavMarathe09 wrote:

Hello, I want to know the reason behind not getting the awards. I have played some games of chess960, King of hill, 1 2 3 check and other variants of chess, but my issue is that besides still playing the variants many times I did not get the award like : Easy as 123, Random thought, Surprise!, Mad Scientist and other awards. Could you please let me know the reason behind it?

Variant achievements, other than 4PC, aren't given for games played on the Variants server. You need to play them on the main Play server instead.

Avatar of VenemousViper

Hindsight 20/20 has never worked for me, no matter how much games I analyze. I'm starting to think that I may be missing some other achievements.

Avatar of ArnavM_1609
Martin_Stahl wrote:
ArnavMarathe09 wrote:

Hello, I want to know the reason behind not getting the awards. I have played some games of chess960, King of hill, 1 2 3 check and other variants of chess, but my issue is that besides still playing the variants many times I did not get the award like : Easy as 123, Random thought, Surprise!, Mad Scientist and other awards. Could you please let me know the reason behind it?

Variant achievements, other than 4PC, aren't given for games played on the Variants server. You need to play them on the main Play server instead.

Ok thank you