I'm writing this in this category because I think it is the closest match.
How long does it usually take for chess.com to shut down a person reported racist?
I'm asking this because a user said bad words during a game with me, and when I refused to rematch after he lost, the person said I'm an inferior race and trash.
I reported the person a day ago, and the account is still there
Does it usually take more than a day for chess.com to shut down the account?