WRONG ! WRONG ! WRONG !

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IGhasemi

and thats wrong, this auto thing has no sense then as probably it only is looking at the number of reports and there is a thing called wrong mass reports

Fighterforjustice

Not only I am alone, but also many of my friends write to me that they also constantly see that the unfair staff of chess.come constantly closes the accounts of people who have never done anything wrong.

I'll be honest, before that I thought that the staff of chess.come was honest, I'm very ashamed that I was so deeply mistaken. It was my mistake.

But I admit my mistake. After I saw how the dishonest staff of chess.come works, the staff of chess.come shuts down people who did nothing wrong, so my opinion changed.

And now I have no doubt that chess.come staff is unfair !!

IGhasemi
Chaotic_Knight wrote:
IGhasemi wrote:

and thats wrong, this auto thing has no sense then as probably it only is looking at the number of reports and there is a thing called wrong mass reports

No, according to a chess.com staff member, they check every single report before taking actions.

And this automodrator mutes accounts when you spam, or send too many messages or friend requests, or use words which are not appropriate.

I have never seen it mute or ban accounts without them doing something wrong. But I can be wrong about it.

Idk about what its supposed to do, but I pretty much know people who got banned for abuse but probably didn't even swear in their whole lives.

The_Blue_Nightshade

you can meet me

The_Blue_Nightshade

my account @rdrdkhanna , banned for nor reason

i opened it after closing my this account

The_Blue_Nightshade

https://www.chess.com/forum/view/site-feedback/wrong-wrong-wrong

looking for supporters

would like some

#justiceforemrald

The_Blue_Nightshade

could anyone post this message so that more people come?

IGhasemi

@Dima-48 also got her account banned (reopened after contacting support)

IGhasemi

@dornaz_nezafati_1387 or something like that, got banned for abuse while didnt and reopened after contacting support

Idr the exact username of the other one. was banned for fp wrongly and reopened

IGhasemi

well I am saying this auto moderator is not a good idea. bans for no reason, probably based on reports and then that means cc staff don't check. the auto thing does.

Martin_Stahl
Chaotic_Knight wrote:

They all reopened after contacting support. Because it was banned by the automodrator. It does do that sometimes.

The auto-mod mutes based on posted content. There are some other processes around fair play that can as well, but most bans are done by staff.