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hate speech

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telavivioren
telavivioren
Jan 11, 2018
0
#1
Someone needs to moderate the hate speech on this app. Players from Arabic countries routinely say horrific things to me based on my flag (Israel). This ranges from verbal abuse all the way to death threats. This has to stop.
Martin_Stahl
Martin_Stahl
Moderator
Jan 11, 2018
0
#2

The site has some automated filters but can't catch everything. You can screenshot, open a ticket and provide that to support when they contact you.

 

https://support.chess.com/customer/en/portal/articles/1444785-my-opponent-said-some-very-abusive-and-rude-things-what-should-i-do-