Heinkel111, this is not correct. The average rating is 400 ELO higher not lower. I have checked this.
This may be solely due to the registered ratings being higher on average than lower. For example, the average guest who plays may have a rating equivalent of 800, compared to the default of 1200
^Dr Roman Anton has made serious allegations of mind control being perpetrated on players which negatively impacts their chess.com ratings.
Clues so far include unusual contrail patterns and malevolent cortical homunculi manifestations.
Where are Mulder and Scully when you need them?