racism on chess.com app

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Pointingthingsatking
I've been called all sorts of racist names on this application yet there's no obvious way to report these people. Just got off a game with someone calling me nigger cause I beat him a few times. What is being done about this. it happens way to much
Lorgish

If you're on the app I'm not sure where the report button is, I'm sorry this is happening! D:

Usually if you provide a screenshot in a email to chess.com they will mute/ban the member. You can also block them, which I am pretty sure is available for you to do on their profile.

If you go on the website sometime, you can go to their profile and there should be a exclamation mark near their profile picture. Although you will still need to provide some kind of evidence.

If you're in the game with them on the website you can just hover over their username and the same exclamation mark will be there.

For Chess.com's email and support team, go here:

https://support.chess.com/customer/portal/emails/new

Fill out the forms. And you will get a response.

Additionally here is another part of the support:

https://support.chess.com/customer/portal/articles/1444877

I hope this helps.

 

DarkholderII

Chess.com is teeming with racist. Unfortunately it is a microcosm of society. . The internet allows people to expose their true feelings while protected by anonymity. If you come to Chess.com just to play chess, I suggest you change your profile pic and disable chat.  I use to think that the chess crowd was  more intellectual  and above spewing racist and sexist comments, boy was I wrong.  Good luck.

D2-D2
Just turn off chat
mateologist

         IF you want to chat go the forums, me and my opponents have NOTHING to chat about. I am not changing my AVITAR because of some knuckle-heads !!

RishabhC1198

There one Pakistani son of a bitch. Remove all Pakistani from chess.com. They don't know how to talk

Pulpofeira

 That's a good sign, you really ruined their day, keep beating those asses.