Screen going blank after game ending

Sort:
Avatar of mikesteffler

Are there moderators on this site?  And if so, do they usually ignore issues and players?

Avatar of congrandolor

I´m having the same problem, and Its not an Internet Explorer issue, as i use Chrome

Avatar of BadChessPlayerHere

I use Chrome too. The number of comments here is so low that I expect we all must have something in common. Otherwise, there would be tons more complaints.

Maybe we all have a common extension for Chrome? Maybe like someone previously mentioned - AdBlock perhaps?

Avatar of mikesteffler

I will turn my AdBlock off and see.  I'll report back whenever I finish another game.

Avatar of thenugget31

Happens in Chrome too..  I have to say..  It's not very impressive that Chess,com never read their own forums..

Avatar of mikesteffler

Just finished a game with AdBlock off... no white screen.  This may be something that Chess.com implemented purposely to get us to turn off AdBlock.

Avatar of BadChessPlayerHere

Thanks, Mike. happy.png

Avatar of hairblz

I think it only happens on the first game I play. If I refresh the page when it happens, I won't get the blank screen on subsequent games in that session. Only after I close the chess.com browser page and have a break, will I get the blank screen after my next game.

Avatar of thenugget31

Yeah, definitely seems to be Adblock related.  Pause adblock and the problem disappears.

Avatar of congrandolor

Thanks guys, I´ll try disabling Adblock for this page.

Avatar of Eldorado21

same issue here.. real annoying!

Avatar of AL-Juaari

Disable adblock.

Avatar of Pacman6172

THERE SEVER ISN'T SUFFICIENT ENOUGH TO EFFECTIVELY  PROVIDE  FOR ALL THE PLAYERS ONLINE.

SO NEVER GOING PAY TO PLAY UNLESS IT'S FIXED

 

 

Avatar of mikesteffler

Then disable adblock

Avatar of FortunaMajor

Either disable Adblock on the Live Chess page. 

Or disable Chess.com Beta if you're using it.

Avatar of FischerBishops
Pacman6172 wrote:

THERE SEVER ISN'T SUFFICIENT ENOUGH TO EFFECTIVELY  PROVIDE  FOR ALL THE PLAYERS ONLINE.

SO NEVER GOING PAY TO PLAY UNLESS IT'S FIXED

 

 

This is exactly correct.  The thing about adblock is that you need it to prevent the board from freezing up on you in a high percentage of your games.  I don't know what happened to chess.com.  It used to be THE site for online chess.  About a year ago, they made some kind of decision to not keep the bandwidth up to date with the demand of concurrent games + their ad schemes.  If you contact support about it, they will give you fifteen different, totally contradictory answers, ranging across it is your ISP, our data says the problem is not on our end, we're aware of that and working on it, it is a rogue advertiser that we're banning.  For those who like to say that if you don't like it, pay, I say this: chess.com gets more revenue from non-paying members than it does from paying members, which is exactly how it is designed.