The android app (an angry rant)

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GnrfFrtzl

So, finally we were forced to upgrade to the new android app, and leave V2 behind.
(Yeah, by the way thanks for the fast response on the other thread, staff... *sarcasm off*)
What would be the first that comes into my mind about the new app?
I feel cheated and I feel disgusted about some of the stuff.
First, as I've mentioned already, it's incredibly slow on weaker smartphones.
1. The lag is a lot worse than on the internet site (which is already a disaster), it takes ages to load anything, even the shortest of articles or private messages.
2. It FREEZES. I don't know if it's a Wi-Fi problem only, but whenever I get a new challenge (correspondence), it just doesn't want to start.
The message that XY challenged me pops up, there's the two button to either accept or decline.
Doesn't matter which I push and how many times, it doesn't react. On the top, you see that gray-black-white line animation that represents loading, but nothing happens.
And it stays that way until I get on the internet site (PC, laptop) and accept or decline the challenge there.

There's also freezing in the game lobby when playing correspondence, where all the games are listed that are waiting for my move.
After I make a move and submit it, it takes the app about HALF A MINUTE to move on to the next game.


Closing the app, deleting the trash, turning off wi-fi connection then turning it back on solves this problem. But after about five other games, it comes back.
It's literally unplayable.

And here comes the part that will get me banned.
3. Your advertising on the app is DISGUSTING.
On the older version, there was a small little 'banner place' on the top that switched up the ads every once in a while.
It was fine, it was easy to avoid and ignore.
Now, of course it has to be annoying.
In the correspondence game room?
Let's make an improve your game button as close to the 'go back' button as possible, so that people would click on it accidently, and can see the benefits of paying and upgrading!
Swiped left to open the main menu?
Let's have the 'upgrade' option be the first on the list!
Who cares about articles and other stuff, right? Throw that to the bottom, what we need is UPGRADE.

And everytime a game ends, the message that pops up starts to play ads.
I wouldn't mind chess related ads.
But these are not, these are simple adwares, malevolent programs that get into our systems and slow them down.
And these are huge fucking things that take up half of the screen, and they change in about 20 seconds.

So thanks fucking much, dear Chess.com.
Thanks fucking much, dear Staff.
Thanks for fucking up a completely fine app that worked beautifully, to give us this shining, cool and modern looking piece of crap.
At least you make more money out of it because of your disgusting advertisements.

- A disappointed user.
Take care.

Suman3

The chief cause of problems is solutions.... Forget it, don't try to solve the problem of app.. It was working in order, really!! :(

ConnorJames64

The new app is pretty painful to use. I just want to chat with it in Live Chess.