V3: "Life Chess server is currently unavailable."

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Avatar of DrowsyNumbness

For two days now, I have been trying to play Live Chess on the new site, but the error message of the title pops up. When switching back to the old chess.com, though, it works perfectly.

Does anyone else experience this problem? Does anyone know how to solve the issue?

Avatar of notmtwain

Works fine for me.

Avatar of DrowsyNumbness

Well, sadly, it still doesn't for me. Logging out and in again doesn't do the trick, either.

Avatar of notmtwain

Their help page says that you should clear your cache. It is the universal cure for technical problems.:

I'm having technical problems! What should I do?
  

We're sorry you're having difficulties with Live Chess.  Here are a couple of tricks

that solve people's problems in many cases:

  • Do a hard refresh. On a PC you can do this by pressing Ctrl + F5.
  • On a Mac, use Command + R.
  • If that doesn't work, try clearing your browser cache.  (The method for doing this
  • depends on your browser.)  After that, refresh as described above.

 

If you are still having issues with Live chess, please contact Support.  

We'll be better able to help if you give us all the details about

what you're experiencing.

Keywords: live technical problems difficulty can't cannot help hard

Avatar of DrowsyNumbness
notmtwain wrote:

Their help page says that you should clear your cache. It is the universal cure for technical problems.:

I'm having technical problems! What should I do?
  

We're sorry you're having difficulties with Live Chess.  Here are a couple of tricks

that solve people's problems in many cases:

Do a hard refresh. On a PC you can do this by pressing Ctrl + F5. On a Mac, use Command + R. If that doesn't work, try clearing your browser cache.  (The method for doing this depends on your browser.)  After that, refresh as described above.

 

If you are still having issues with Live chess, please contact Support.  

We'll be better able to help if you give us all the details about

what you're experiencing.

Keywords: live technical problems difficulty can't cannot help hard

 Thank you. I tried that, but unfortunately to no avail.

 

Li-joe, thanks for your constructive comment. Chess is life, as they say, but at least I spelt it correctly in the post itself.

Avatar of Rastafaustian

I've been having the same problem since Friday.

Avatar of DoOrDie71

weird, live chess works fine for me and I use v3, there was a live chess server crash recently though...