@knetfan: Thanks. That's a very impressive example of the really incredible nonsense that we're facing already for months now.
Clubs redesign comes closer to a general deterioration of conditions for clubs, their admins and leagues than to anything else.
Prior to the Club Redesign, I was able to create and accept Vote Chess Challenges between two clubs that I administer. I am no longer able to do so.
Instead, a recent challenge that I sent from Young Beauties (where I am SA and Owner) to Magnus Carlsen's fan club (where I am an Admin) somehow resulted in TWO vote chess games --- both between Young Beauties and itself. Both games have the same name.
This is problematic because the league competition has created the pairing of Young Beauties versus Magnus Carlsen's fan club. So, I need to be able to create this game. Can this be rectified quickly?
Anyway, here are the links to the two nonsensical games from Young Beauties to itself for some comic relief:
Finally, I was able to create the correct vote chess game between the two clubs. It requires that both the Admin who sends the challenge AND the Admin who accepts the challenge just be Admins for one of the two clubs, respectively. I aborted the two games above since the correct one has been created. For posterity, here are two screenshots of the two games that were aborted:
There are two different pop ups for challenges to Multi Club Arenas. The first one (fleche on the left side) isn't "viewable":
The second one (fleche on the right side) is "viewable" and allows declining or accepting the challenge:
If there are several pending incoming challenges, you first get shown some of them with the dysfunctional first version. If you click on one of them, it doesn't open the challenge ... but it change the pop up menu with now shows one of the pending challenges in the functional second version. You have to repeat this funny procedure as long as there are pending challenges to decline or accept them ... one by one.
Our ongoing 24h Arena is shown twice in the events list, first and correctly as a current event ...
... and a second time as a fictive "upcoming" event:
The link is the same and works in both cases. What will happen at the end of the Arena? Will the second stay as some kind of bulky waste in the "Upcoming Events" lists as those Arenas do in the list of "Current Events", which were aborted one day in the last months by Chess.com during their duration ...? Here's is – once again – an example:
Update from comment #984 (and linked now in comment #1 to be easily found):
We've now a total of 64 unanswered questions, 9 still "unticketed" descriptions in detail and 12 announcements without known follow-up (all already pending for two to four months).
A – Questions without answers
Five questions to @jdcannon
Other general questions
Club settings
Challenges
Divers:
B Detailed descriptions without known follow-up:
C – Announcements without known follow-up:
We intend to remember your last challenge settings so that when you visit the challenge page again, everything will be filled with your last challenge settings which should save you quite a few of these steps. (@jdcannon, #870, Sept. 8) Done: Nov. 6. What should be restored as an option has now become mandatory always and for everyone.
We will again auto populate of the event as before. (@jdcannon, #870, Sept. 8)
Additionally, intend to have the option for reoccurring events for at least some event types so that you can entirely skip having to create weekly arenas for example. (@jdcannon, #870, Sept. 8)
Went through 170 comments to make this update: only one question could be deleted (issue is fixed in the meantime), none of the pending questions has been answered, had to add another sixteen unanswered questions and four detailed descriptions without known follow-up.
Nothing better than fifty days ago: Progress looks quite different, doesn't it?
Honestly, we just need to get used to the redesign. We know nobody likes it, but we can't get the old one back so...
Imagine playing on chess.com if they took our player ratings away. None of us would still be here. Well that’s what it’s like playing for a team with no daily match top players list. For years it was considered important enough to be prominently displayed on each team’s home page. We’ve been waiting patiently for more than a year for it to be fixed and returned, but to no avail……Please show your customers some decency and respect and either fix it and bring it back, or tell us why the daily match top players list has not been fixed and returned.
Penetrant toaster ...: There is a pending challenge to a daily match, which I've had already checked after getting the usual notification. Your newly enlarged pop up menu creates another alert about this challenge:
I check this challenge again (it's unaccepted, because there is an error in the settings and I want the challenging club to check and correct this).
As I don't "decline" or "accept" the challenge, the alert reappears and is now shown on every single page, that I'm opening.
Would be nice, if you could cool and calm down your toaster.
Yeah, it's really annoying when I choose to "clear all" they just come back the next time I switch pages.
Please keep in mind that certain admins aren't in charge of matches in clubs. I'm an admin in one club where I have nothing to do with daily matches so I need to ignore those so the right people handle it. If they aren't online to accept or decline it leaves me with this notification for hours, sometimes days.
I should be able to clear a notification and never see them again.
Please do the same for friend requests too. I get spammed with them way too often and they keep showing up.
Just checked yesterday's notifications ... and get confirmation, that there wasn't one for this newly opened match (got the message only because the opponent's admin reported the link in the tournament's forum):
Consequence of the missing notification is easily visible: Normally both clubs would have already several players and no other activity would be needed to see this match starting on 10+ boards ... Now, only both admins have joined the match.
By the way: Noticed also yesterday, that there was no reaction on an announcement for more than one hour (which is very unusual and most likely caused by a missing notification). Deleted the announcement and reposted it: This time, with notification, there were dozens of readers and several interactions within the first hour.
The issue with matches notification was indeed kbown and persisting, I keep getting notifications, if at all, sometimes up to a week after a match is open to registration.
I suspected the announcement issue but it's harder to demonstrate. I also did one yesterday, and posted the link in the notes. Barely got 4 reads in 12 hours. I suspect notes notif are also problematic (regardless of the fact that you don't get them on the app).
Regarding team match notifications, under the old and sadly missed team page format:
1. Upcoming matches were prominently and clearly displayed with the fun team logos along with the all important number of players signed up for each team.
2. Team notes, current and relevant, including our notes about upcoming matches, were prominently displayed.
Now our notes are gone, and replaced with ancient, obscure announcements and forums. Upcoming matches can be figured out with some effort on the new page, but the all important number of players signed up for each team is missing.
So what is an exasperated and frazzled admin to do when chess.com has failed to send out notifications and he has no players for the upcoming team match……Well he has to send out individual match invites to his players.
Then the chess.com bureaucracy comes alive, leaps into action, and threatens to, or actually does, mute or close that caring, friendly, loving, un-paid, volunteer admin’s account for abusive and harassing behavior. (Who is actually abusing and harassing who?)
Well summerised @surfsnook.
Sadly groups for organising chess matches on this chess site are no longer important enough to warrant serious consideration from the devs.
More important are the video game collaborations for teenagers and the volume of trivial forums in the Community group.
Chess group admins are well down the prioity list. We don't generate volume or income.
That is very sad, Tricky Dicky. I see our teams and team matches as such noble endeavors. Building friendship and brotherhood between diverse peoples from all over the world. The only other place that offers so much international competition is World Cup football, but here we actually play on the actual team! And the lowest patzer with the 807 rating is just as important to his team as the grandmaster rated 2457, giving his team the exact same 5 points when his team wins. ( And 807 players play in many more of my team’s matches than do our grandmasters!) In our team matches, an over-weight stumbling, bumbling 60 year old midfielder is just as important as a Ronaldo or Messi at forward. Indeed, while our teams and team matches are successfully promoting friendship and brotherhood in a troubled world, it is a shame that our host does not show us more respect and appreciation.
If anyone should wonder what the issue is with the Community group, here is an example, admittedly very extreme and very low level, of the rubbish that is posted and tolerated.
https://www.chess.com/cs/clubs/forum/view/cock-and-ball-torture
To be fair the majority of forums there are of the ‘Look how brilliant I have been’ type but nevertheless still trivial.
This is what Chess.com now aspires to.
Prior to the Club Redesign, I was able to create and accept Vote Chess Challenges between two clubs that I administer. I am no longer able to do so.
Instead, a recent challenge that I sent from Young Beauties (where I am SA and Owner) to Magnus Carlsen's fan club (where I am an Admin) somehow resulted in TWO vote chess games --- both between Young Beauties and itself. Both games have the same name.
This is problematic because the league competition has created the pairing of Young Beauties versus Magnus Carlsen's fan club. So, I need to be able to create this game. Can this be rectified quickly?
Anyway, here are the links to the two nonsensical games from Young Beauties to itself for some comic relief:
https://www.chess.com/votechess/game/275923
https://www.chess.com/votechess/game/275975