Insert Image Not Working!

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Avatar of xiii-Dex

The insert image tool is not working, the window just never loads. I've waited and waited, but it doesn't load.

Avatar of leightonnicholls

Same for me! Never ever loads now but the game one does .

Avatar of xiii-Dex

should have put it in "help & support"!

Avatar of Billium248

I've noticed the same thing.  Yeah, the "help & support" section would have been more apprpriate, but I'm sure they'll still see it.

Avatar of xiii-Dex

re-made the post here:

http://www.chess.com/forum/view/help-support/insert-image-not-working

Avatar of xiii-Dex

I know how, I've used it many times in the past, it is just not working!

Avatar of xiii-Dex

just tried again, still doesn't working!

Avatar of SonofPearl

I have the same problem.  I will report it as a bug asap - it makes preparing news reports rather tricky!

Avatar of artfizz

If you are using Chrome, this is a well-known problem. It works OK with IE.

Avatar of xiii-Dex

not even a missing page page, just a blank one!

Avatar of xiii-Dex
artfizz wrote:

If you are using Chrome, this is a well-known problem. It works OK with IE.


no, I've used this browser before, and it worked, plus other browsers that worked before don't either!

Avatar of dsarkar

yeah, (I tried with Firefox), when we try to browse the images, we get a blank page (Done written at left-hand bottom corner). It is a new bug (I detected it only today).

Avatar of rebekka_86

i'm glad to hear it's not just me and that it's being sorted out soon

Avatar of artfizz

You can still insert images if you know the URL -

either images on external websites, or ones you've already uploaded.

Avatar of xiii-Dex

yeah, but I don't know all the URL's

Avatar of artfizz
BlackNight_13 wrote: yeah, but I don't know all the URL's

Could you locate the URL - if you had to?

Avatar of shadowslayer

Firefox has a neat thing, when you right-click the picture, press "Copy image Location". Press paste in the correct slot, or "Insert Immage URL".

MW:2 because, well, why not.

Avatar of artfizz
shadowslayer wrote: Firefox has a neat thing, when you right-click the picture, press "Copy image Location". Press paste in the correct slot, or "Insert Immage URL". ...

In common with other browsers, such as Chrome.

Avatar of hsbgowd

The images are saved in my comp. They donot have a url

Avatar of dsarkar

NOTE: I think somehow updating the "tiny_mce" has caused this problem.

I cannot even access the directory to find my images:

http://files.chesscomfiles.com/images_users/tiny_mce/MEMBER_NAME/

gives "403 Forbidden" error