Insert Image Not Working!

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xiii-Dex

The insert image tool is not working, the window just never loads. I've waited and waited, but it doesn't load.

leightonnicholls

Same for me! Never ever loads now but the game one does .

xiii-Dex

should have put it in "help & support"!

Billium248

I've noticed the same thing.  Yeah, the "help & support" section would have been more apprpriate, but I'm sure they'll still see it.

xiii-Dex

re-made the post here:

http://www.chess.com/forum/view/help-support/insert-image-not-working

xiii-Dex

I know how, I've used it many times in the past, it is just not working!

xiii-Dex

just tried again, still doesn't working!

SonofPearl

I have the same problem.  I will report it as a bug asap - it makes preparing news reports rather tricky!

artfizz

If you are using Chrome, this is a well-known problem. It works OK with IE.

xiii-Dex

not even a missing page page, just a blank one!

xiii-Dex
artfizz wrote:

If you are using Chrome, this is a well-known problem. It works OK with IE.


no, I've used this browser before, and it worked, plus other browsers that worked before don't either!

dsarkar

yeah, (I tried with Firefox), when we try to browse the images, we get a blank page (Done written at left-hand bottom corner). It is a new bug (I detected it only today).

rebekka_86

i'm glad to hear it's not just me and that it's being sorted out soon

artfizz

You can still insert images if you know the URL -

either images on external websites, or ones you've already uploaded.

xiii-Dex

yeah, but I don't know all the URL's

artfizz
BlackNight_13 wrote: yeah, but I don't know all the URL's

Could you locate the URL - if you had to?

shadowslayer

Firefox has a neat thing, when you right-click the picture, press "Copy image Location". Press paste in the correct slot, or "Insert Immage URL".

MW:2 because, well, why not.

artfizz
shadowslayer wrote: Firefox has a neat thing, when you right-click the picture, press "Copy image Location". Press paste in the correct slot, or "Insert Immage URL". ...

In common with other browsers, such as Chrome.

hsbgowd

The images are saved in my comp. They donot have a url

dsarkar

NOTE: I think somehow updating the "tiny_mce" has caused this problem.

I cannot even access the directory to find my images:

http://files.chesscomfiles.com/images_users/tiny_mce/MEMBER_NAME/

gives "403 Forbidden" error