my friend who joined today got banned unfairly

Sort:
Penguin4096

My friend in my school, founder of Comedy Central Chatting Service, has joined chess.com just today. He told me after school that he has, and I became friends with him online. He said that he was indefinately banned for spam. He was just trying to update my description for my chess account, but it wouldn't let him save it. So, to try to solve that, he did this about 3 times, but then he got banned afterwards.  It doesn't say he is banned, but he can no longer get into chess.com

This is in my opinion, very unfair. First day, you get banned. I would like to see chess.com trolls that do legitamitely everything to violate chess.com policies to get banned on the first day, but they don't, and some might still be roaming around. My friend was just trying to update a stinkin' description to get banned. His username is @Alvesteffer19.

It doesn't say he is banned, but he cannot get into chess.com anymore.

RonaldJosephCote

   That had to be done by an automated bot.....for the percieved spamming.           Give it 24 hrs.

Penguin4096
RonaldJosephCote wrote:

   That had to be done by an automated bot.....for the percieved spamming.           Give it 24 hrs.

so you're saying my friend should be able to get back in in a day?

RonaldJosephCote

    Yes,..... if not, open a ticket with support@chess.com

Penguin4096
RonaldJosephCote wrote:

    Yes,..... if not, open a ticket with support@chess.com

ok, thanks.

RonaldJosephCote

    Has he been here before?

Penguin4096
RonaldJosephCote wrote:

    Has he been here before?

don't think so

Martin_Stahl
Penguin4096 wrote:

My friend in my school, founder of Comedy Central Chatting Service, has joined chess.com just today. He told me after school that he has, and I became friends with him online. He said that he was indefinately banned for spam. He was just trying to update my description for my chess account, but it wouldn't let him save it. So, to try to solve that, he did this about 3 times, but then he got banned afterwards.  It doesn't say he is banned, but he can no longer get into chess.com

This is in my opinion, very unfair. First day, you get banned. I would like to see chess.com trolls that do legitamitely everything to violate chess.com policies to get banned on the first day, but they don't, and some might still be roaming around. My friend was just trying to update a stinkin' description to get banned. His username is @Alvesteffer19.

It doesn't say he is banned, but he cannot get into chess.com anymore.

 

Your friend isn't banned, just temporarily muted.

DrSpudnik

Upgrade to a permanent muting.

Penguin4096
Martin_Stahl wrote:
Penguin4096 wrote:

My friend in my school, founder of Comedy Central Chatting Service, has joined chess.com just today. He told me after school that he has, and I became friends with him online. He said that he was indefinately banned for spam. He was just trying to update my description for my chess account, but it wouldn't let him save it. So, to try to solve that, he did this about 3 times, but then he got banned afterwards.  It doesn't say he is banned, but he can no longer get into chess.com

This is in my opinion, very unfair. First day, you get banned. I would like to see chess.com trolls that do legitamitely everything to violate chess.com policies to get banned on the first day, but they don't, and some might still be roaming around. My friend was just trying to update a stinkin' description to get banned. His username is @Alvesteffer19.

It doesn't say he is banned, but he cannot get into chess.com anymore.

 

Your friend isn't banned, just temporarily muted.

then how come he can't even get on

Penguin4096
DrSpudnik wrote:

Upgrade to a permanent muting.

why would you want my friend to be muted when he did nothing bad

Ian_Rastall

Being a mod is largely about making sketchy judgment calls. Some of them are obvious, and some of them aren't. And there's a lot of those judgment calls every day.

Ian_Rastall
global_famine wrote:

If only we could ban people from coming on here to whine.

Isn't that whining?

Ian_Rastall

What state was it in before?

Ian_Rastall

That is really weird, actually. Improving from what?

Ian_Rastall

Dang, man. I think you vanished on me.

Cassy0110

It happens to me sometimes , may be his mail was blacklisted

David
Penguin4096 wrote:
Martin_Stahl wrote:

Your friend isn't banned, just temporarily muted.

then how come he can't even get on

Maybe the spambot locks the account to prevent subsequent attempts at spam.

If something's not successful the second time, you're generally asking for trouble by continuing to try and do it - that's the sort of behaviour common to spammers and why the spambot reacts teh way that it does. If he just contacts Chess.com Support at the aforementioned email and explains things to them, they'll unlock his account and hopefulyl he'll be the wiser for it.

janeymacfeck

sounds like he deserves to be muted alongside his whingey sidekicks

ChesswithGautham

What is wrong with people hating? What did his friend ever do?

This forum topic has been locked