CHESS.COM APP IS MAKING ME GO MAD!

Sort:
saurav2202

phph5xn5n.jpeg

saurav2202
saurav2202 wrote: Take a look at this image! My King is popping out of the screen as if it wants to leave the planet! Notice my timer a black covering comes over it often and i am unable to trace my time and my time runs away!
 

 

guptaudit

you are rignt

erik

Thanks for the report! I'll forward this on to the Android team. 

Bilbo21

On the plus side, you will be able to relate with the other forum users now.

eaarthman

Hi saurav2202, this is Tony, the lead for the Android team. Could you tell me which version of our app you're currently using? You can find out by opening the menu on the left, and then selecting the Settings menu at the bottom. At the bottom of that menu, the version name will appear.

SnickerDoodl3

Pls fix this. I have the same issue

saurav2202

I am using the latest version 4.3. And there is one more issue that the daily games remaining time does not get updated i even lost a few games on time due to that. the time does not refresh. 

BronsteinPawn

3G? Wow, why dont u use LTE?

eaarthman

Hi saurav2202, do you mean 3.4.10? We currently have two versions of the app available. One is 3.4.10, and the other is 3.5.0b (for beta users). If you need help finding your version info, please contact support at support@chess.com, or by visiting https://support.chess.com/customer/portal/emails/new Sorry for the trouble! We'll get this resolved for you.

silverfir
Oh, the Half Time Troll/BronsteinPawn is back! He's the one who lives somewhere over the rainbow, loves to argue with macer75(especially in the forum "I'm so mad at Aronian right now,) am I right?
BronsteinPawn

Probably.

BronsteinPawn

You forgot to mention that the rainbow is on Azerbaijan...

Martin_Stahl
eaarthman wrote:

Hi saurav2202, do you mean 3.4.10? We currently have two versions of the app available. One is 3.4.10, and the other is 3.5.0b (for beta users). If you need help finding your version info, please contact support at support@chess.com, or by visiting https://support.chess.com/customer/portal/emails/new Sorry for the trouble! We'll get this resolved for you.

 

In the app store the app is labeled 4.3, with the Classic app as 4.1.

 

But, yeah, the version from within the app is right.

saurav2202

yes in the app store it is mentioned version 4.3 and it in the app it is mentioned 3.4

macer75

I actually laughed out loud when I saw the screenshot.

SonOfThunder2
macer75 wrote:

I actually laughed out loud when I saw the screenshot.

Makes two of us