https://support.chess.com/customer/portal/articles/1444860-what-is-vacation-abuse-
Start here Terry
If you check his profile he has been forfeiting all his games on time lately. Hasn't logged on since feb28th. You will be starting the next round of your tourney in two days. Trust me
Looks like you're misreading the vacation info. It doesn't say he has 50 minutes of vacation left, but 50 minutes of game time left--this will start counting down again once vacation is gone. He currently has 1.5 days of vacation, as britesorb notes.
It is correct for the game time not to change during the whole period that he is off on vacation.
I have had a person on Vacation since Febuary in a Tournament. It keeps telling me his Vacation will expire in 50 minutes that was a month ago , nothing happens who should I contact.