vacation

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Avatar of dugganaztec

I have had a person on Vacation since Febuary in a Tournament. It keeps telling me his Vacation will expire in 50 minutes that was a month ago , nothing happens who should I contact.

Avatar of BIGKINAK

https://support.chess.com/customer/portal/articles/1444860-what-is-vacation-abuse-

 

Start here Terry

Avatar of dugganaztec

great it is Torwell # 055 myself and another player maybe the Computor is locked or something

Avatar of britesorb

No worries. He only has 1.5 days of vacation left before he forfeited both games.

Avatar of dugganaztec

right i have seen that same message for 2 months

Avatar of britesorb

If you check his profile he has been forfeiting all his games on time lately. Hasn't logged on since feb28th. You will be starting the next round of your tourney in two days. Trust me

Avatar of pocklecod

Looks like you're misreading the vacation info.  It doesn't say he has 50 minutes of vacation left, but 50 minutes of game time left--this will start counting down again once vacation is gone.  He currently has 1.5 days of vacation, as britesorb notes.

It is correct for the game time not to change during the whole period that he is off on vacation.

Avatar of dugganaztec

ok thanks for the help

Avatar of britesorb

So looks like it worked out just like we said. Vacation finally ended and he timed out both games and round 2 has started. Gl in the next round.

Avatar of dugganaztec

yes thank you