Forums

How to?? End Free Trial??

Sort:
chrisLLLL
I signed up for a 1 week free trial..... I have 5 days left on trial.

I have canceled it already... because I do NOT want to renew, I just wanted to try it out.

My question is, do I need to take any other step than canceling via account - settings??

Let me clarify, I have already canceled trial, on the Manage Membership page it says it is still going to renew after trial period??,!?

How do I make SURE it does NOT renew?
Martin_Stahl

You might open a ticket to support so staff can verify if it cancelled correctly or not.

 

https://support.chess.com/customer/portal/emails/new