You might open a ticket to support so staff can verify if it cancelled correctly or not.
https://support.chess.com/customer/portal/emails/new
You might open a ticket to support so staff can verify if it cancelled correctly or not.
https://support.chess.com/customer/portal/emails/new
I have canceled it already... because I do NOT want to renew, I just wanted to try it out.
My question is, do I need to take any other step than canceling via account - settings??
Let me clarify, I have already canceled trial, on the Manage Membership page it says it is still going to renew after trial period??,!?
How do I make SURE it does NOT renew?