Totally agree about the unfair bans and mutes. I understand the fair play ban is probably justified (which chess.com has repeated many times over the years) but I am certain that so so many abuse bans are unjustified. The ban system is too easily abused and chess.com simply doesn't spend enough time trying to protect club admins and the like from ban attacks.
(I'd also love to see chess.com listening to the users more - I feel like we get ignored a lot, especially when it comes to club improvements (like @tournamentix's attempts to improve club UI))
Never got muted before but seeing what is happening to other users right now, it's horrifying.
Totally agree about the unfair bans and mutes. I understand the fair play ban is probably justified (which chess.com has repeated many times over the years) but I am certain that so so many abuse bans are unjustified. The ban system is too easily abused and chess.com simply doesn't spend enough time trying to protect club admins and the like from ban attacks.
(I'd also love to see chess.com listening to the users more - I feel like we get ignored a lot, especially when it comes to club improvements (like @tournamentix's attempts to improve club UI))
Just for information, the forum was made by me, but midnight wanted to help to get more audience here is the original one https://www.chess.com/clubs/forum/view/deep-down-in-problems-on-chess-com