'Get Comet' advert replacing 'Game Review' button

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Avatar of HonSec

Why on earth is the 'Game Review' button being replaced by a 'Get Comet' button at the moment?

I come to this site to play chess, not to be sold unrelated software, and I pay a fair amount of money to do so. I can make my peace with a banner advert at the top of the page but I really take exception to a paid promotion for a sponsor replacing part of the standard functionality of the site.

This had better be a one off experiment.

Avatar of justbefair

Hmm. Sounds like a bad ad.

https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad

Or maybe AI is taking over.

Avatar of HonSec
justbefair wrote:

Hmm. Sounds like a bad ad.

https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad

Or maybe AI is taking over.

Thanks, report submitted. Although it's very clearly not a 'bad' ad, but the site working as intended and chess.com deliberately plugging a sponsor.

Avatar of Mnc

5OHbT2a.jpeg

This isn't an accident. One of the things they advertise as benefits when you pay for a membership is NO ADS. This is legitimately a scam.

Avatar of Mnc

And on the front page as well

uGfKml6.png

Serving ads for paying members.

Avatar of justbefair

Well, I don't know if I would agree that it constitutes a scam. Evidently they are sponsoring a $200,000 online chess tournament with $50,000 available to untitled players.

As such, it seems like a legitimate way to promote an online chess events that will probably be of great interest to many Chess.com members.

Avatar of WrongWayRick
justbefair wrote:

Well, I don't know if I would agree that it constitutes a scam. Evidently they are sponsoring a $200,000 online chess tournament with $50,000 available to untitled players.

As such, it seems like a legitimate way to promote an online chess events that will probably be of great interest to many Chess.com members.

That's fine if they want to do that. But then they should also add a setting for paying members that allows you to turn off post-game ads. Then people interested will keep them on. And people uninterested can turn them off.

Avatar of HonSec
justbefair wrote:

Well, I don't know if I would agree that it constitutes a scam. Evidently they are sponsoring a $200,000 online chess tournament with $50,000 available to untitled players.

As such, it seems like a legitimate way to promote an online chess events that will probably be of great interest to many Chess.com members.

Hard disagree. If you want to advertise a tournament, you have the banner headline, the news section and the events section. People who are interested in it will find the event. It shouldn't be shoved down the throats of people who just come to play, certainly not at the expense of functionality.

This is a paid ad campaign, pure and simple. I pay, at least in part, to not have ads. If chess.com wants to value the company's money over mine, that's their right. But that's very clearly what they're doing and they can expect me to re-evaluate how I spend my money in that context.

Avatar of 2cold2think

100% agree. I just contacted their support for this. It’s absolutely an ad and I paid for no ads.

Avatar of Just_an_average_player136
justbefair wrote:

Hmm. Sounds like a bad ad.

https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad

Or maybe AI is taking over.

Is that rhymed on purpose

Avatar of justbefair

Avatar of HonSec
justbefair wrote:

As I've said, I don't mind a banner ad on the home page. But the fact remains that an ad replacing a piece of the standard site functionality would be terrible even on a free site - and I definitely pay for the privilege of using game review whenever I want. My position remains the same: I don't like this, and I don't want them to do it again.

Avatar of Daguerre_Axel_Chess

I agree, paid subscribed should not see this.

Avatar of Just_an_average_player136

this is ridiculous

Avatar of JungleJ0n

what the hell is Chess.com thinking.
£14.99 a month to not see ads and see ads anyway so what is the point in paying?

"Get Comet" how about chess.com "Gets ************".

Avatar of Daguerre_Axel_Chess

The problem is the way companies are run nowadays. There are a lot of people (not necessarily needed, in my opinion) with lots of bureaucracy. Teams are split on very specific features, and people try to justify their positions, which makes them somewhat blind from a user’s perspective. Does anyone know the approximate number of people working at Chess.com? I am interested in this, but it is hard to find this information on the internet, as it is not usually shared by companies.
Related to this is https://en.wikipedia.org/wiki/Conway's_law, which determine how a product match the organization of a compagny.

Avatar of JungleJ0n
Daguerre_Axel_Chess wrote:

The problem is the way companies are run nowadays. There are a lot of people (not necessarily needed, in my opinion) with lots of bureaucracy. Teams are split on very specific features, and people try to justify their positions, which makes them somewhat blind from a user’s perspective. Does anyone know the approximate number of people working at Chess.com? I am interested in this, but it is hard to find this information on the internet, as it is not usually shared by companies.
Related to this is https://en.wikipedia.org/wiki/Conway's_law, which determine how a product match the organization of a compagny.

its a lot more simple than that it's called 
https://en.wikipedia.org/wiki/[removed]

Chess.com got greedy, they want to sell you premium membership and also get the massive sponsors payment. If they loose a couple membership so what vs the amount of click through this ad will get.
Yet again the end user is always the one getting screwed.

Avatar of rosalynchess

I just cancelled my subscription over this. This is not a premium experience

Avatar of PrimeDX89

plus Hyra#1 brawl stars player

Avatar of justbefair

https://www.chess.com/forum/view/general/is-it-true-you-gain-access-to-premium-features-of-chess-com-by-downloading-comet-web-browser

This sounds interesting.

https://www.chess.com/news/view/perplexity-partnership-comet-open-announcement