How to tell chess.com the solution to the platform’s mouse slip problem.

This problem has tormented me since i joined this site a a couple months ago, and I finally went to google to try to do something about it and found out this is a “frequently reported problem” with the platform.

I guess they call it the “mouse slip problem, “ but in my case I use a tablet, but its still pretty bad.

Either way, sometimes you want to move a pawn, say, a2 to a4 , but the pawn drops prematurely to a3 due to “over sensitivity” of the device, or you want to move your queen five squares, and it prematurely drops only one square. This happens to me CONSTANTLY on just move trainer, so I can’t even imagine how bad it is for people playing blitz.

I think this problem can be easily fixed in a way that solves it for anyone who has this problem, and yet has no effect on those with less sensitive devices or for whatever reason don’t suffer from pieces dropping to the wrong square prematurely.

It’s simply a matter of offering an extra setting in the move options. There is a setting where you can choose to either 1 drag your piece, or 2 tap start square and destination square, or 3 both. I honestly feel this problem can easily be solved by offering a fourth setting that allows you to DOUBLE tap the destination square . A double tap really is an easy and quick maneuver that a person could easily do at bullet speeds, but there is FAR less chance of accidentally double tapping a square prematurely.

It’s so easy to have your finger just lightly glaze the wrong square once, and boom, you’ve moved to the wrong square, but i think if you could set it so you have to double tap the destination square every move, it would all but completely eliminate mouse-slips to the wrong square.

And it only needs to be an OPTION in settings. Nothing changes for anyone whom it doesn’t bother.

I just REALLY wish this was an option for myself, because it is a daily frustration. Multiple times a day actually. And it really sucks when the piece drops on the wrong square.

Given this is a frequently reported problem, i think this an important setting to add. So how do i make chess.com aware of this potential solution?

You may try to contact support via the superb bot:

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion

You may also try to use this option:

https://support.chess.com/en/articles/8609803-how-do-i-turn-on-confirm-move-mobile

I use click also , and also use a tablet, and this happens multiple times a day.

I don’t doubt there aren’t at least some people out there with less sensitive touchscreens or whatever, but this a frequently reported problem, so I know I am not the only one.

The point is, is that if they added an option in settings that allowed us to double tap the destination square, nothing would change for you.

But for me, and everyone else who has this problem, it would makes this platform FAR less frustrating.

I have no other solution. During gameplay, as many moves are being made, it is only a matter of time before the piece drops to the wrong square. I can’t predict it. It just happens en route to destination square as i lift my finger from the source.

If you don’t have the problem, you won’t understand. But for those who do, they will know that an option that forces double tapping the destination square completely resolves the problem.

In the same way that playing hockey on melted slush is sometimes part of the game, but if the ice being slushy is a recurring problem that happens again and again, why not fix the ice once and for all?

If my intention is to move Qd6 why should losing the game with Qd2 be acceptable if that was never my intended move?

Thanks, this may be exactly what I was looking for. Wouldn’t have found it without you. Thanks again!

Your mouse slip is not chess.com or your opponents problem its your problem, you and nobody else needs to do something about it.

If you touch a piece playing OTB you have to move it even if you intended to move another piece, even if that means you get mated on the next move.

That is different. If you get mated on your next move due to moving the wrong piece, that's learning, compared to mouse slip, WHICH YOU DON'T LEARN ANYTHING IN!

You blunder mate even with 5000 rooks. If this happened, that's okay. You learn to think twice.

Qf8# is obviously a mate, you know. But you mouse slip onto f7 and stalemeat. WHAT IS THE POINT, EXACTLY ON THAT? SAY IT. YOU OBVIOUSLY HAD INTENTION TO MOVE THAT NOT ON THAT SQUARE. SAY THE POINT. TELL ME, TELL ME.

TIME TROUBLE!

I AM doing something about it. I’m reporting the glitch, starting a discussion in forums. If I am making fast moves, I can’t predict when the piece will drop to the wrong square until after the fact. There are thousands of good moves between mouse-slips. You never know when it will happen. It just does.

Maybe you don’t have this problem, because you happen to move your hands slowly or have a different mouse sensitivity or whatever the case may be, but not everybody moves the pieces the same way you do or has the same device, and it’s FAR from only my problem. Devices differ. people differ. But the mouseslip problem is everywhere.

It has an easy fix. An option to Double-tap the destination square.

It wouldn’t change your game a bit. But it would solve what really amounts to a glitch to many, many others.

Do you prefer to win games against people moving pieces where they don’t intend to due to the mouseslip problem?

Or would you rather win fair and square in a battle of minds?

Either way, if having pieces dropped in the wrong square is not your problem, then I’m not speaking for you.

I’m speaking for those who want the option to double tap the destination square and never have mouse-slips again.

What else are player preferences for?

You may enjoy playing on a wood chessboard in your settings. What do you care if others prefer a marble chessboard?

I use iPad pro. I’m sure if i was playing a daily or rapid game it wouldn’t be an issue. I would just get in the habit of making moves slowly. It’s a bigger problem on faster time controls, because if i am just rushing through “automatic moves”, i don’t wanna make my moves slowly. Its just not the way i function. I’d rather just go tap, then tap tap. It would feel natural and with double tapping the destination, I wouldn’t need to make my moves like I’m walking on egg shells. I could just confidently make my moves at any speed. The issue is always retroactive, so you can’t fix moving to the wrong square after the fact. It needs a preemptive solution. Some people seem to not have the problem. But many do. Myseif included. Maybe it’s us. Maybe it’s our devices. All i know is that the option to double-tap the destination square fixes it for good.

Yes

Ummmmn