Why is there no option to cancel automatic renewal

There seems to be no option to opt out of automatic renewal.

on top of this my membership was renewed with an expired cc 

any answers?

You can cancel auto-renewal.

https://support.chess.com/customer/en/portal/articles/1444834-how-can-i-end-my-premium-membership-subscription-

If you were charged and want a refund, you should contact support directly.

https://support.chess.com/customer/portal/emails/new

That said; you don't have a premium icon so it may not have went through.

Have you been to that link lately?

two days ago I spent 3 hours min. Trying to find anything 

look deeper and you will find it is not an option.

as for no premium icon after my name is because I was set to renew end of April and after minimum of 4 emails back and forth poof they took it off. With no explanation.

Hi there! I am really sorry to hear about this experience. 

I am looking into our process for canceling renewals to make sure it works and I've asked someone from our support team to reach out to you about your messages to see if we can get this all resolved for you. 

Jd

star came back but still waiting to find out about renewal.  I don’t think I’m the only one that is concerned about having my credit card charged without having a choice.

i like playing on this site I feel it could be more transparent.

thanks again 

Hi there, I checked and its 100% possible to cancel your membership any time you like. If you'd like to send me a private message I can give you explicit directions.