Express if you like or do not like the new version of the site

1. BACKGROUND: There are many themes to choose from (www.chess.com/settings/themes), or you can add your own background. We also have a Chrome Browser Extension for even more options. 

2. PERFORMANCE. I agree this is an issue for some. And it's not about ISP, it's actually about your computer's ability to process JavaScript (which is about the CPU). Also, some browsers are much faster than others. The time your page spends loading is likely NOT your network or our backend servers, but the browser interpreting the page and javascript it receives. Safari has the best JavaScript engine. Chrome is second best. Then maybe Microsoft Edge! Firefox has unfortunately come in last place :/ Anyway, we are working to optimize this and V2 will stay until old computers can handle V3 better!

3. ICONIFICATION. I can understand your frustration. It happens to me every time I get a new remote control too!! Argggghhh! Hopefully it won't take too long. Every single icon also has a tooltip that appears when you hover. And, new Chess.com is available in over 40 languages (old site is 8). 

4. SCROLLING. I think you are referring to your /home page. I can understand that. We are working on a new home for you. But as for scrolling on the rest of the site... the internet has voted and all sites use scrolling for displaying more content. YouTube, BBC, Mashable, Facebook... I mean, it's just where the internet went and there are good reasons why, though I can understand some people don't like it as much.

Again, I actually LOVE seeing your feedback. It's making us work harder to please you! 

i expressed many of the same opinions more than a year ago... i was told then it was too late to make such drastic changes, so i guess it must also be too late now.

Such commercial decisions are rarely changed based on the public opinion, usually only when people vote with their feet do commerce listen...

So how come Java is gone and Java-script is hip?

Java wasn't used much on v2 front-endanyaway. It still is used on the back-end as far as I'm aware.

Javascript, no relation to Java , is heavily used on almost every site, including v2.

I'm pretty sure this is not the issue Erik, i have an 8-core PC and 120 mbps line, v3 takes 3-4 times longer to load a page than v2. It takes so long that i imagine there are some full res pictures on there, but there aren't.

I'll say this again even though it probably won't make any difference... it's not just a dislike for v3, it does actually cause genuine difficulty due to all the softening... more sharpness and high-contrast so that things can be seen at a glance rather than straining eyes trying to figure what's what and even read simple text...

erik:

"But as for scrolling on the rest of the site... the internet has voted and all sites use scrolling for displaying more content. YouTube, BBC, Mashable, Facebook... I mean, it's just where the internet went and there are good reasons why, though I can understand some people don't like it as much."

The problem is you're conflating content that is presented with content we participate in creating.  If the front page scrolls, fine.  It's news, we accept that. However, scolling in the forums and jaming all messages together isn't conducive to user participation.

Endless scrolling doesn't belong in the messaging system.  Bolt on a proper forum and get rid of the message streams.

Yes... this ↑↑↑↑.

Performance: When I flip from V2 to V3 and then back to V2, you see a noticeable difference in load times.  V3 is just simply trying to load 5-6x more data per page.  Perhaps Mozilla is not optimal, but I prefer Mozilla for a host of reasons to Chrome and other browsers.  (I have Chrome, Opera, Torch, & Firefox loaded) 

B/G: I will attempt to load a background one of these days in to V3 to see if I can generate something more palatable to my eyes.

Scrolling: ..at least in V2 you have stops/breaks in pagination.  V3 tends to scroll forever.  Be it the home page or messages or a few other pages, V3 is an abyss in places.

I just did a comparison on this page, and it appears v2 took longer to load on Firefox. Not sure if that is because of v2 no longer being default or what.

Or I'm misreading this performance chart ...

To murder Nietzsche: Battle not with monstrous code, lest ye become enamoured of it, and if you gaze into V3, V3 gazes also into you.

Thank you for that rather morbid & bleak image as I head in to the lunch hour, Chungle.

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Still having issues with typing characters in v3 - the echo-time of the character typed is ... annoying.  Maybe my characters are bouncing in-&-out of the edges of the abyss? 

What is this mystery black dot?

It only appears when scrolling down... ⇣⇣

I'm worried now that the Abyss is looking back at me, as Chungle foretold...   Mystery icons abound! 

Solution to that: copy and paste.

"4. SCROLLING. I think you are referring to your /home page. I can understand that. We are working on a new home for you. But as for scrolling on the rest of the site... the internet has voted and all sites use scrolling for displaying more content. YouTube, BBC, Mashable, Facebook... I mean, it's just where the internet went and there are good reasons why"

Which reasons, according to you ? Having the same site setting for desk and mobile is a bad idea IMHO, a mistake that Microsoft had made before you, and they have been forced to go back somewhat.

How does that help?

Have you seen the street sign where a person is portrayed as reading a book and there is an arrow pointing either left or right?  It means there is a library nearby but the sign is for people who can't read otherwise the sign would say "library".

Maybe i misunderstood but I thought the argument was referring to V3 being linked to V2 and that's why they both can't be kept.  If there were 2 separate entities, wouldn't that solve the problem?

I also vote against scrolling for large contents. Or at least give us an option between scrolling or pages 1-2-3-11-last...

The stats seems better.

Glad you put the game title back in the games, so we can at least see which games are tournament or team games.

Loading goes very slow when jumping into a game in Online chess. V2 is much better at that point. 

I like that I can click the alerts or messages button on the top to see it and scroll it. If I have many unread, in v2 I have to scroll  way down to see things under the alerts, so here is v3 an improvement.

I think it all boils down to the speed of V3 like you said. Everyone can get use to a new interface but if it doesn't flow smooth then it's useless. 

And, you know, people that don't speak English. Use of symbols are one way to get through a language barrier.