Bad trolls taint the perceptions of people who cover all trolling under their shoddy umbrella. Trolling, for better or worse, adds ripples to the otherwise still river that will continue to flow until the end fo time, never changing. People decide they don't want the ripples because they stand out, but the river's flow has always been as it is so it doesn't catch people's attention and so they complacently let it flow forever.
I don't know where I'm going with this except for self-righteous ranting that I am the change I want to see, as should we all be.
The forums are what you make them. They are the one area of chess.com where members are in the driver's seat (with mods around to correct for oversteering). Address all complaints to the vanity mirror.