So the other day I sent a game challenge thru V3 to a friend, using a custom FEN position. The game is not rendering correctly in the iPhone app though! It looks totally normal on the app home screen: But when I actually click on the game, it's not right at all!!! This is very annoying, as I make all my moves primarily thru the app. I would appreciate it if this was fixed as soon as possible.
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ijgeoffrey May 14, 2016
Since I can't find the bug report feature on my phone, I decided to start a forum thread where I can post my bug reports.
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ijgeoffrey May 5, 2016
The analyse said my opponent blundered and that this was the best move to do: f This computer should be rated 999 or something! It recommend unlegal moves!
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McDennis28 May 4, 2016
Hey guys, over the last two days, I believe I have come across a MAJOR V3 bug, but I can't use the bug reporter for it. In fact, I have decided not to use V3 at all anymore until I am assured that this won't happen again. I could be wrong, and it might not be related to V3 at all, but it seems to me to be the only thing that makes any sense. Twice in the last 48 hours, my account has been muted. It is automatically happening, and staff keeps lifting the mute, because the system shows no reason for my being muted. Both times it happened, I was just using the site (V3) like I do every night. I clicked into one of the games, clicked on the chat tab, and it said "Chat disabled." (I actually submitted a bug report the first time that happened.) I suspect that this may be the point at which the mute happened, only because it happened both times I was muted. Shortly thereafter, I discovered that I was muted when I tried to post a group note, and nothing showed up. On further inspection across the site, I determined that I was muted, and emailed staff. Now everything is fixed again. I would have just let it go if it had just happened once, but then it happened again within a few hours. I have absolutely no idea what I might have done to trigger it. But so far it hasn't happened when I use V2. Can a programmer please help me out? Maybe we can get this bug located and repaired? I am happy to try my best to answer any more questions, but I don't know the exact moment of either mute, so I can't say exactly what I was doing. Thank you.
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klondike22 May 2, 2016
BlackChrysler57 I guarantee you I will never play for this scumbag or on any team that he is on.
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Conflagration_Planet Mar 29, 2016
Everytime i send a message it comes a cheaterbadge beside my name
I cant play two games at same time even though i have enabled it in the settings in live chess
I want to bring to the attention of the programmers the fact that for some users, V3 live chess stopped working a few days ago! Every time I visit live chess, this is what I see: And apparently I'm not the only one having this problem! https://www.chess.com/forum/view/help-support/v3-live-chess-not-working Please fix this ASAP! (And once that's fixed, maybe the mobile version of the site could also be fixed so that I can submit a proper bug report. As of right now I can't. )
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ijgeoffrey Mar 4, 2016
In v3 Live, when I start a game, my clock starts automatically. See the time stamps in a game below: My opponent using v2 does not lose time during their first move (unless they take a long time, then it starts counting down after a couple of seconds). I have lost at least half a dozen games because of this, and I am wondering why using v3 is giving players a disadvantage because of this (especially in bullet)?
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ijgeoffrey Feb 7, 2016
Hey all, I can't seem to figure out how to disable chat. I came across an issue the other day when I wanted to disable the chat, but couldn't find it on the tool bar. Note, I am talking about the game chat and not the group chat.
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Nimzo-Sicilian Dec 6, 2015
The title says it all - record clock times in live chess after each move.  I'm suggesting this as a feature for V3.   Example (from the recent Anand-Carlsen Norway Chess R4): There, the move times are shown for each move, but the clock times could also be shown.   Recording of clock times is a standard "good practice" when playing a real OTB game.  There are many benefits to recording clock times.  For example, it helps players identify when and where they are getting into time trouble, and whether they can improve their time management.     This doesn't have to muck up the way current games are stored.  A new SQL table  "GameClockTimes" or similar, with the proper relational database mappings, could add the desired functionality while easily maintaining backwards compatibility.   Forgive me if this has already been suggested, I didn't see it anywhere.
I personally DO NOT like the look of V3. It's too dark and clumsy for my liking. When I first came to chess.com, I immediately found that the website was easy-to use, a nice bright layout, and enough enjoyable features to make this the best site on the internet. V3, although it comes with some new features, makes me struggle.
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ijgeoffrey Oct 14, 2015
I am stuck in V3 on my tablet and can't switch back (without deleting the cookies in the browser. There is no link like the one to return to the old version I can see in Windows. (The tablet is an Amazon Kindle Fire HDX, which is fundamentally an Android tablet).
I started a topic so the developers can know what is an issue.
Reported via snap but thought I'd open a forum too to further explain the sequence of events. If I navigate to the v3 forum first, and then switch to v3, it gives a missing page.  The URL is showing groups instead of clubs.  The home icon is missing from the left nav bar.  Changing the browser's URL to clubs does not alleviate the missing page.  I work around the problem by clicking on daily on the left nav, which gives back a home icon.  Then go home, list clubs, expand the list, go to v3 club, and then v3 forum. I've seen similar things when switching versions in other lower level pages.  It seems the only path that is really reliable is switching from home page. So apparently the back trail matters?  Not sure, my programming experience is all back end.
I signed up for the v3 ios version, but I used the wrong email. could the moderators PM me of how to switch emails?
WOW. Just downloaded the new app update and it is terrific. I love the lessons feature that has been added as well as the articles and the update to the videos! Kudos to the staff that has been hard at work on this.
1. New topic in group forum - switched back to V2 to create this one 2. How to write a note in group notes 3. Vote Chess (Edit: found, but doesn't work) 4. Live Chess without creating a new challenge (e.g. for watching top game or something) (Edit: Live chess feature disabled O_o) 5. Video lessons, Chess mentor, Daily puzzle, Online coaching, Study plans, Book openings and Game explorer. 6. Statistics 7. My played games! 8. Members page/search. 9. My recent acivity/my tracked activity. 10. Get PGN/FEN in Daily chess 11. Conditional move in Daily chess
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groteskbold Jan 26, 2015
I think if V3 (with V3 bug fixes and feature complete) replaced V2 there would be a massive negative response. V3 has the same issues Windows 8 has. We just do not need a mobile website for the PC. IMO V2 is superior to V3 (and its not because V3 is not feature complete). It might be best that V3 could be a mobile site that pops up as an option on a mobile device (is that what V3 is supposed to be?). Its our jobs as testers to give honest feedback (and to NOT share that feedback anywhere but here).   Whats your honest feedback? (We need to hear it!)