September is well underway, but let's take a look at the numbers from last month. In August, we closed 123k accounts for violating the Fair Play policy. 16 of these accounts were titled players. These statistics remain consistent with the previo...
This guide is designed to help you quickly resolve common issues you may encounter when launching or using Proctor. Many issues can be resolved in just a few minutes by following the steps outlined here. If you're new to Proctor, we re...
Hope everyone is having a great summer! Here's a short update from us in Fair Play. In our July efforts, we closed 116k accounts for Fair Play violations. 20 of these accounts were titled players. These numbers represent a slight downturn from t...
Hey everyone — I'm back with an update for June! We closed 119k players this month including 25 titled players, one of the largest monthly closure counts (at least for titled players) we've ever recorded. The team has made improvements in ...
Our 30-person Fair Play team at Chess.com is now closing over 100,000 accounts a month. While this number represents an exceedingly small percentage of the total accounts on our site, the sheer volume of closures has risen as more people have crea...
Hey Chess.com Community! May was a great month here on the Fair Play team, and I feel that we're making great strides to catching more sophisticated cheaters and catching all cheaters faster than before. Here are the numbers. For the commun...
We recently announced the release of Proctor, our fair play software that helps to monitor players and create a safer playing environment. This software is part of our efforts to keep online chess clean and address the concerns of members of our c...
Introduction This guide provides the chess community with a clear framework for addressing rules violations that occur before, during, and after events with prizes. We believe that publishing this process provides important transparency for play...
Over the last few years we have heard from many players who want greater transparency when it comes to how we address fair play violations. Today, we’re making an important change to our approach when it comes to closing titled player accoun...
In our first report on cheating in Titled Tuesday, we compared upset rates in over the board (OTB) blitz to upset rates in Titled Tuesday and found that cheating appears to be far more limited in Titled Tuesday than many believed. We also recogniz...
