Dear Complaint Department,
Bughouse tournament games do not time-out after whatever appropriate time-period if one of the team members on either team does not move.
I read somewhere that in top-level games, a 30 or 15 second difference can be effectively flagged for a win. While I'm not at that level, I would suggest that 30 or max 45 seconds elapse before a player who does not move automatically forfeits for that team (on a 3-minute game).
This happens at something like 15 or 20 or 30 seconds for non-tournament games. Why doesn't automatic forfeit work for tournament games?
Next query: Considering the first complaint above, how can you be paired with someone who is not actively playing in a tournament? This observation via Chuck Moulton, who observed this during a test of Bughouse Arena. It's not just a test for Bughouse Arena. It is negatively impacting current Swiss-system Bughouse tournaments.
I've had this happen several times where I'm shouldered with a lame-duck team member who doesn't move. If I resign a game or two (tournament), I'm excluded from the next round, or possibly the whole tournament, while being joined, without being dropped. But the lame-duck team-member is apparently allowed to play another game even though not having moved for 2 games, negatively impacting my score and rating and tournament performance.
The latter is extremely strange and weird. It simply shouldn't be happening. I haven't said anything before, assuming it gets fixed automatically because other people will say something. But, it had to come from another highly rated player making this observation in the test of an as-of-yet to-be-deployed update or upgrade.
Not very keen or practical.
Next item of business: When I finish a live game, I'm offered the opportunity to rate my opponent with a simple "Thumbs-Up" or "Thumbs-down" emoji. If "Thumbs-Up," I'm offered a quick-link to say "Good Game." If "Thumbs-down," I'm offered the opportunity to "Report" (for any number of reasons).
Why can't I do this for my team member? For example: My team member does not move, or my team member resigns or aborts a game?
I think it would be a good idea to offer a rating, possibly even a public average, on a 1 to 5 star ratio (available in halves) for how a Bughouse team member conducts themselves. No different than rating an opponent. My team member didn't communicate anything and dumped pieces: 1-star. My team member exchanged communication and we won because of this, or it was a good game irrespective: 5-stars.
Lastly, can you implement a required 10 or 20 Bughouse games before individuals are allowed to join tournaments? There are regular comments and questions in pre-tournament chat about "how do I play this."
Like learning the rules of chess, and learning to play basic chess, could Chess.com implement a training system to walk players through the basics of Bughouse chess, including screens to point out clocks, pieces, buttons used to communicate, etc.
I think this would improve play for a lot of bughouse players if we weren't shouldered with individuals who did not know how to communicate or understand that they can communicate, or should heed communication from a team member.
Bughouse is a TEAM game. Players teamed or paired together should act appropriately toward each other, instead of ignoring communication. I know that Chess.com can't do anything about players who don't care. But at the least, before allowing someone to play Bughouse, a tutorial/training should be provided, and the person should be required to check a box saying: "I understand how this works."