Dear chess.com crew,
I have been a member of chess.com community for 1.5 year now and have been actively using Android and iOS applications. Unfortunately, I have a feeling that mobile versions of the applications (iOS, Android) and the site are not your priority at all.
Surfing on chess.com site using a tablet or a smartfon is...a horrible exercise. The site is not optimized for mobiles in any way.
When I confront a list of features between chess.com and mobiles I have only one conclusion. Mobile applications are far behind and after 1.5 year of stagnation it looks like there is no real hope to see an improvement.
These days it is almost hard to believe that someone can neglect mobile users. Therefore, can you guys explain the current situation?
Going a bit further, chess.com application for Android is full of annoying bugs. Let me point some of them:
I set a language to 'English' as polish traslation is a joke. Seriously, it looks to me that you simply used 'google translate' for this purpose. Examples? 'Nie można uczynić ruchy dopiero na wakacjach', 'Urlop koniec', 'wygrał', 'stracił'. Let me know if I can translate it for you for free. Not a big deal, but please do not pretend as if you had a polish translation...
Even with a language fixed to 'English' sometimes the application switches spontinously to 'Polish'.
Notifications are very important to me. Unfortunately, very often when I click a notification I am brought to a gameborad which is not pointing to a correct game and a layout of the pieces is rather...random.
Can we count that the issues will ever be fixed? Can we expect major updates any soon?
Best regards,
Dominik