Overview: Game does not load properly for my turn. Environment: Chrome and Internet Explorer on Windows 7 computer. Result: For me appears at starting position. https://www.chess.com/daily/game/171797378 Expected Result: Should appear at the appropriate move. Little annoyed since I am two moves from checkmate.
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FireBreathingCookie Sep 9, 2017
Guys, nothing works now in daily chess.After making move in current game, next game isn't loaded, instead is just blank part of screen.Following opening book doesn't work too, as it opens on totally wrong position. It also doesn't shows captured pieces . . . Probably more errors too.
Hi Im quite far into a game with RMCruz - move 55, however while the thumbnail of the game shows the correct board, when clicking on it to make a move, it only loads 51 moves The only way I can continue the game is to use the app on my phone Happens in both Chrome and Firefox
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Joon9774 Sep 9, 2017
This is my first bug report, so tell me what I should add if I missed something. Basically, I was a queen up with only kings left against someone, and now I can't make my move for some reason. A little suspicious considering that I was up a queen. Anyway this is what the board looks like when I try to make my move When the real position is this For a closer look, here So, when I hover over the game it shows the correct position, but when I click on it, the board is the wrong position from earlier in the game and if I were to try and make a move there, d8=Q, it says " " So there is no way to make my move, is there anything I can do?
Environment: OS X, Safari (latest version of each), V3+beta, menu on the left. Steps: Hover over Chess.com Notice new application to join in the pop-up menu Click body of application (NOT the user) Read application Click on the user to load his home page, examine the user Command-[ to go back to the previous page (with the application). Click the checkmark to accept the application. The club mebers' list loads; the new applicant is not there. Hover over Chess.com again. The application to join is still there. Click the body of the application. Click the checkmark to accept. An error appears (something about "invalid action"). The applicant now shows up in the list of the club members. Desired outcome: step 13 should happen immediately after step 7. I've noticed this twice in the last 2 days. I am not 100% sure that I recalled the steps correctly, but will try to reproduce it the next time I need to handle a club application.
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VintagePawn Sep 8, 2017
Hi 90% of the time in using only PC! But When Im on the Go I use the app to move in some of the matches I play. But Now the Classic app is shut down I have to turn over to New App! But I find the new app extremly annoying. Its not syncronized with the server at all when it comes to messages. I can provide some printscreens. 1. CLASSIC APP IS DOWN! 2. NEW APP: Look at the alerts on the top corner. 5 Alerts. This is messages that I have received between last time used the app towards today. All theese messages are already opened in PC. But it is not syncronized. I dont want messages to pop up like that in the new app at all. Sometimes I can have around 90 messages within one week. Imagine how annoying it is to open the new app and find 90 alerts! IF chess.com can solve this I will use the app. But otherwise I wont use it. Classic app was great just to move and nothing else.
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RuneTonseth Sep 8, 2017
Dear Chess.com IT Specialists, like many others, I`m admin of several teams and one of the most important tool, to see if invited members have joined is the box on the side with the 12 newest members profile fotos!! It would be more than fantastic, super, extraordinary, bombastic, great, lovely, supporting, helpfully, respecting and further positive words if this is available on V3 as well! In addition please make the text fields like in V2 that all is saved and I do not need to re-write a sentence twice if I want to write it on another day a second time. Like a welcome greeting !! This is also a very important, super, fantastic, perfect...... admin feature. Thanks and have a wonderful, fantastic, special, super day Andrea
I recently attempted to use the report a bug feature to report a video that wasn't loading. I ended up coming across a second bug: The report would not send. Overview: I attempted to watch this video and the video would not load and the bug report feature would not send. Environment: Mac OS, Google Chrome, Laptop Steps to Reproduce: Step 1: Go to learn -> Videos Step 2: Select Knights vs Bishops: Bishop Wins The Endgame (Video does not load) Step 3: Report a bug -> Attempt to click send. Note: I attempted to work the report a bug on several different pages and got the same result. It is not just this one page. Results: Video would not load and bug report would not send. Screenshot (of both bugs)
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Joon9774 Sep 7, 2017
Thanks for updating the clocks, but there is a problem with the clocks. Today I played a game online. The game was 15min+10sec and I was white.(I won )So I tried out Focus Mode and it was great and all and that's the issue came. So I exited Focus Mode and for some reason, the clocks(yes, both clocks) went BEHIND THE PAGE.(The page is that page that has your moves,alerts,tournaments,etc...)It auto corrected it later. Can you fix this bug?
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jdcannon Sep 7, 2017
Hi Yesterday something happend. I cannot see the points during a team match. The points if you are material up or opponent are leading. Example here:
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jdcannon Sep 7, 2017
On daily chess the highlight moves have become very annoying. to colorfull and bright On live its still the same as before and much softer.
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RuneTonseth Sep 7, 2017
Hey Beta!    This is a big one and major overhaul to clocks! Our major goal here is to help clocks be more accurate when there is a lot of lag and make sure that when you lose connection that you can reconnect without losing access to your board.    For those of you using Chrome: you can throttle your connection to force lag like this:    https://screencast-o-matic.com/watch/cbQVrvIfYj   Please let me know if you  notice anything strange with clocks jumping around or losing on time when you clock still shows you have time etc!   Also please try Long Polling and Websocket connection type.    Here is how to switch:   https://screencast-o-matic.com/watch/cbQVryIfY3   This really is an important code change and we want to make sure its great before we move this code out to everyone.    Thanks for all your helps!       
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jdcannon Sep 4, 2017
Every night a few developers and a few of us product guys have been getting together to indulge in one of our favorite games. Not because we are testing or debugging — we all do that during the working hours — but because it is so much fun to play. It's challenging, it's whacky, it's sometimes shocking, and it's all chess(ish.) It's 4-player-chess, and it's a blast! We've been refining the rules and play for this game for several weeks now, and while it's still a prototype, it's playable, and it's just too much fun for us to keep to ourselves. We justified opening this up early by saying it needed more players to help us work out the bugs, but honestly, we really just want more players so we can play whenever we want. Like now, for example, I'd rather be playing. So come join me and small band of acolytes who are already developing an unhealthy obsession with this game. There are no ratings or chat at the moment, which is a shame because this game can be very social. But we'll get there, if you let us know you like it. We are still experimenting and learning so please share your feedback with us! Rules Standard chess pieces and moves (but no en passant) Time control is 5|5 Pawns promote to Queens on your 8th rank Free-for-All: The player with the most points wins Points are earned by checkmate or capturing pieces Checkmate eliminates a player and earns +15 points Pawns are +1 point, Knights are +3, Biships and Rooks are +5, Queens are +9, Kings are +15 Any promoted queens are only worth 1 point Dead pieces (grey pieces) from eliminated players do not provide points, except the King, which is +15 Double-checks are worth +5, and triple-checks are worth +15 Resignation or Timeout All pieces are frozen (turned grey) except for the King, which is worth +15 The last player standing will receive +15 Play 4 Player Chess: https://www.chess.com/4-player-chess Join the 4 Player Chess Club: https://www.chess.com/club/4-player-chess  
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TimePlaya Sep 1, 2017
It is a minor bug, but still. In V3 there is a list of group activity, match, tournament, etc. alerts with the bell icon. I am alerted each time a new topic appears in a certain group forum. There is an alert about a new topic that has been removed before I've used that alert - I now wish to see it, click on the alert and I'm redirected to "Sorry, content removed" page. This is OK.However, the corresponding alert is not cleared from the list of alerts - as it would have happened if that topic still existed. It is likely that the trigger to remove the alert works only if the topic is opened, although the alert should be removed from the list when it is clicked, whatever is the outcome.
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Commander_Riker Aug 31, 2017
Overview: It was not possible to register for live match - https://www.chess.com/live#tm=328 - After clicking on "Join" link there was no response. Environment: Chrome on MacOS and Firefox on Androd, and as nobody was able to join, so it seems as non-environment related. Steps to Reproduce: covered in descriptionResult: No action visible after clicking on Join Expected Result: I would join the Team Club match. Additional: We have created quickly new match and registration works there correctly (https://www.chess.com/live#tm=336)
I noticed a new button under settings that said "Design." I wasn't sure what it was an clicked it and it gave me an "Oops?! Access Violation" message. Not sure if this is a bug or if the design tab us not supposed to be there. The URL that it directs me to is https://www.chess.com/_design Steps to Reproduce Step 1: Click on the settings icon Step 2: Click on the design tab Results: Get access violation page Screenshot:
Overview: Under Current Games I can only See 10 of my 17 games I have going. This is in both List and Tile view. Environment: Windows 10 and Windows 7, Using Chrome and Internet Explorer Steps to Reproduce: Click on Home or Daily Chess the click on Current Games title bar. Result: Unable to see games Expected Result: See all list of all games.
Hey Beta Team!    We have shiny new code just for Beta and I would love if you all could take a look at and let me know if you find any errors!   Here is the break down:   1.)  Chat should no longer break while observing games. Before now, if you were watching players continuously your chat input box would read, "Chat disabled" and you would need to refresh. That should no longer be happening.    2.)  You should now be required to Confirm before withdrawing from tournament & if you are observing a tournament and close it, you should be able to rejoin now to watch again.    3.) The Examination Board member managment tab has been rewritten from scratch:      If everything is working well you shouldn't notice anything any different than before   4.) Clicking a members avatar in Focus mode should now give you the player info tab for that player:    5.) The navigation menu in live chess should be fully translated now:        Thanks again for all your help guys!